How DANA And QRIS Records Are Handled
Our Privacy Policy covers the details you enter during account creation, the phone verification step before account access, and records created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use these records to match account activity, confirm wallet status and
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investigate a receipt or access issue, rather than asking you to repeat the same details. Device and browser signals can help us recognise an interrupted session or unusual sign-in. We retain records for the period needed for account support, security checks and applicable legal duties. Access
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depends on local law; where local law permits, you can ask what we hold, request a correction or contact us about deletion limits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.